1. Introduction
These Terms and Conditions ("Terms") govern the Referral Cashback Program ("Program") offered by Dreamplug Technologies Private Limited, a company incorporated under laws of India with its registered office is at 404 Uphar II CHS Ltd., Plot No.5, BHD Sanjeeva ENCL, 7 Bunglows, Near Juhu Circle, Mumbai, Maharashtra, India – 400061, business Prefr division ("Company", "we", "us", or "our") through its mobile application under the name and style ‘Prefr’ and website : https://prefr.com, (hereinafter collectively referred to as the "Platform" ). The Program allows existing users of the Platform who have availed a loan ("Referrers") to refer new users ("Referees") to avail eligible loan products through the Platform. Referrers and Referees are collectively referred to as "Users". By participating in the Program, all Users agree to be bound by these Terms, along with the Company's Terms of Use and Privacy Policy, as updated from time to time.
2. Eligibility
To participate in the Program, Users must:
- Be registered on the Platform with an active and valid account in accordance with the Terms of Use;
- Have successfully completed all Know Your Customer ("KYC") requirements as prescribed by the Company from time to time; and
- Comply with these Terms and all applicable laws and regulations; and
- Meet any additional conditions or eligibility criteria as may be specified by the Company from time to time.
The Company reserves the right to verify the eligibility of Users at any stage of the Program and to disqualify any User found in violation of these Terms or engaging in fraudulent or abusive conduct.
3. Earning Rewards
3.1. Successful Referrals
A referral shall be deemed successful only when the Referee avails a loan product through the Platform using the referral link or code shared by the Referrer. The Company shall determine, at its sole discretion, whether a referral qualifies as a successful referral.
3.2. Rewards Structure
Upon a successful referral, the Referrer and Referee shall be eligible for the following rewards:
- Referrer: Cashback of INR 2,000 shall be credited via direct bank transfer to the Referrer's account, subject to validation by the Company;
- Referee: Discount up to INR 1,000 shall be applied on the processing fee for the eligible loan availed by the Referee through the Platform.
3.3. Reward Crediting and Validity
Cashbacks and discounts will be processed only after verification of the transaction. A Referrer may refer a maximum of five (5) successful referrals in a calendar month without any carry forward of unused referral opportunities to subsequent months. A Referee must redeem the discount before the expiry date of the respective referral link or the coupon code, as communicated to the Referee by the Company. Upon expiry, the discount shall lapse automatically without any compensation.
3.4. Company's Discretion
The Company reserves the right, in its sole discretion, to determine:
- Whether a referral qualifies as a successful referral;
- The manner and eligibility of reward disbursement; and
- Any exclusions or exceptions to the Program.
Rewards will not be granted for referrals arising out of fraudulent, unlawful, cancelled, or reversed transactions or any activity that violates applicable laws or these Terms.
4. Restrictions and Non-Transferability
- Rewards are non-transferable, non-exchangeable, and have no independent monetary value other than for their intended redemption;
- Rewards shall be credited only to the respective account(s) of the eligible Referrer or Referee, as applicable;
- Rewards cannot be redeemed for cash;
- Rewards cannot be earned or retained for any fraudulent, unlawful, reversed, or cancelled transaction; and
- The Company reserves the right to revoke, adjust, or withhold rewards in the event of suspected misuse or violation of these Terms.
5. User Responsibilities
Users agree to:
- Maintain the confidentiality of their Platform account credentials and not share referral codes or links in any misleading, unauthorised, or unlawful manner;
- Refrain from engaging in spamming, misleading advertising, or bulk messaging for the purpose of generating referrals;
- Be solely responsible for any tax obligations or disclosures that may arise from receipt of cashback or rewards under applicable law; and
- Use the Program solely for lawful purposes and in good faith.
Any breach of this clause may result in suspension or termination of the User's Platform account, forfeiture of accrued rewards, and such other action as the Company may deem appropriate.
6. Fraud Prevention and Misuse
The Company reserves the right to investigate and take action against any fraudulent, abusive, or unlawful activity related to the Program. Such actions may include immediate termination of the User's Platform account, forfeiture of rewards, reversal of cashback, and reporting to relevant authorities. Unauthorised use of the Program may result in suspension or permanent deactivation of the User from the Platform. The Company's determination on such matters shall be final and binding.
7. Data and Privacy
All data collected or processed in connection with this Program will be governed by the Company's Privacy Policy.
8. Modification and Termination
The Company reserves the right, at its sole discretion, to modify, suspend, or terminate the Program or any part thereof at any time without prior notice. Continued participation in the Program after such modifications constitutes acceptance of the updated Terms.
9. Limitation of Liability
- To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, or consequential loss or damage arising out of or in connection with the Program or these Terms;
- Subject to the foregoing, the Company's total aggregate liability, if any, for any claims arising under these Terms shall not exceed the amount of rewards due and payable to the particular User as per these Terms; and
- The Company shall not be responsible for any delay or failure in crediting rewards due to technical issues, network failures, or actions of third-party service providers.
10. Miscellaneous
- The Program is intended solely to reward Users for their engagement and loyalty to the Platform and does not promote any third-party products or services.
- These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to the Program shall be subject to the exclusive jurisdiction of the courts located at Bengaluru, Karnataka, India.
- The Company's interpretation of these Terms shall be final and binding on all Users.
- If any provision of these Terms is held invalid, the remaining provisions shall remain in full force and effect.
